Shipping policy
Processing Time
Orders are processed within 1-3 business days after payment is confirmed.
Shipping Time
Due to the nature of our products, most orders ship from our fulfillment partners and typically arrive within 7-15 business days, depending on your location.
Shipping Costs
Shipping costs are calculated at checkout based on your order and delivery address.
Order Tracking
Once your order ships, you will receive a confirmation email with tracking information.
Delays
Occasional delays may occur due to customs, carrier issues, or high order volume. We appreciate your patience and will notify you of any significant delays.
Questions
If you have any questions about your shipment, contact us at scentrasupply@gmail.com.